Over the past few months I have been blogging over on the ServiceNow Community and enjoying the interactions. Dealing with the large, enterprise structure has been a very interesting shift in my consulting experience. By and large, I’ve found that no matter how large or how small an organization, everyone is wrestling with the same things when it comes to doing online better, just maybe with varying levels of implications. We need better UX, better thought process around site architecture, how to scale, how to build responsive for mobile, how to think through a great user experience and so on.
I’ve listed off a few of the posts here if you are interested in checking some of them out:
- Elevating the Enterprise Experience
- One Front Door
- Manufactured vs. Modular, Who Wins in ESM?
- Don’t Take User Experience Personally
- You Lost Me at Hello
- Plug and Play ESM
- Respond with Responsive CMS
- Customize Me, Please