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To Ponder

My Records Collection

May 5, 2020
Video March 31, 2020

Amazing Songs from Home #HomeFest

As we sit at home during this crazy quarantine I love the performances that are popping up from groups of…

Settings August 13, 2017

Fetch Your Email

I get digitally interrupted all day long. Emails, texts, WhatsApps, Skype, push notifications – it never ends. For me, one…

iTunes Account August 13, 2017

Managing Your Own Music in iTunes

In the age of Apple Music / Spotify / streaming, sometimes it’s hard to figure out what to do with…

To Ponder July 31, 2017

One of my Passions

“So, what do you do for a living?” It’s interesting to ask the question and then sit back and watch…

Strategy June 15, 2017

How to Hold a Productive Workshop

I’ve found myself giving a lot of workshops lately. Around the world, different sized rooms, different technical skills at the…

UX May 30, 2017

I Want Context, Not Just Content, at Work

My days are spent helping some of the world’s largest companies navigate the challenge of User Experience (UX), specifically as…

Travel May 29, 2017

A Week in Sydney with My Wife

Last year I was able to spend an amazing week with my wife in Sydney, Australia. It was the culmination…

UX May 24, 2017

Wide Open Spaces Can Suffocate

I used to love to dump a huge pile of Lego’s on the floor and then brick-by-brick create something. This…

ServiceNow February 28, 2017

KB Article with Video Embed

If you’ve ever wanted a simple way to include video embeds on your ServiceNow portal, it’s best to serve them…

Technology January 27, 2017

I Cut the Cable Cord, then Reattached It

About six months ago I had reached my limit of cable fees. We had all these channels, multiple DVRs, and…

Web Technology January 6, 2017

Who It Takes to Build a Website

“I have a buddy who does websites, he can help.” “My nephew is a wiz ‘on the computer’, let me…

UX January 2, 2017

Make It Look Nice Later

It’s always surprising to me how much work it takes to launch a website. From the most mundane landing page…

UX December 29, 2016

Experience Is Not The Same As Impression

It’s been said you have 3.7 seconds to make a first impression with your website. Seems about right based on…

Backups November 29, 2016

New iPhone Upgrading Tips

Before you head down to the Apple Store to snag that new iPhone, here are a few tips to make…

For Families September 5, 2016

5 Back-to-School Tips for your Kid’s Devices

It’s that (shall I say wonderful?) time of the year when our screen-obsessed children have to put their devices down…

CMS Lite App April 27, 2016

Installation & Configuration Instructions

Thanks for checking out CMS Lite. While it is not a certified ServiceNow app, it’s been utilized a lot and…

CMS Lite App April 27, 2016

CMS Lite Training Video 4: Features, Type-ahead Search, Knowledge, Catalog

https://youtu.be/jBIlFYucpSY

CMS Lite App April 27, 2016

CMS Lite Training Video 3: Utilities, Chat, Live Feed, Login, Cart, Footer, My Items

https://youtu.be/RbSSkG65Bw8

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