“So, what do you do for a living?” It’s interesting to ask the question and then sit back and watch how people respond to it. For some, they go into great detail, want to make sure you know the scope…

I’ve found myself giving a lot of workshops lately. Around the world, different sized rooms, different technical skills at the table, strong and weak Wi-Fi, you name it, I’ve seen a lot. I’ve approached it as a fun challenge -…

My days are spent helping some of the world’s largest companies navigate the challenge of User Experience (UX), specifically as it pertains to their employee portal websites. It’s pretty crazy to unearth the challenges that these companies face, but is…