ServiceNow Service Portal

KB Article with Video Embed

If you’ve ever wanted a simple way to include video embeds on your ServiceNow portal, it’s best to serve them up within the Knowledge Base structure (roles, workflows, user criteria, commenting, internationalization, search results). You can download the latest update…

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Website

Who It Takes to Build a Website

“I have a buddy who does websites, he can help.” “My nephew is a wiz ‘on the computer’, let me see if he can crank out a site for us” “I think Linda has some resource on her team who…

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UX

Make It Look Nice Later

It’s always surprising to me how much work it takes to launch a website. From the most mundane landing page or blog to the massively complicated Fortune 500 company multi-site intranet portal – it always takes more work than you…

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UX

Experience Is Not The Same As Impression

It’s been said you have 3.7 seconds to make a first impression with your website. Seems about right based on personal experience. A lot goes into that first impression, but it’s also very subjective. You are left with a very…

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Backups

New iPhone Upgrading Tips

Before you head down to the Apple Store to snag that new iPhone, here are a few tips to make sure your upgrade goes as smoothly and quickly as possible: 1. Backup Your Phone! Sounds simple enough, but double-check that…

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