KB Article with Video Embed
If you’ve ever wanted a simple way to include video embeds on your ServiceNow portal, it’s best to serve them up within the Knowledge Base […]
Installation & Configuration Instructions
Thanks for checking out CMS Lite. While it is not a certified ServiceNow app, it’s been utilized a lot and has proven to be quite […]
Use Content Links for Footer / Standard Links
One standard bit of functionality that most sites want / have is a list of either footer links or “quick links” or maybe sidebar links. […]
Create Custom Navigation Blocks
Everyone has a top/primary navigation set of links on their site. In ServiceNow CMS it’s pretty easy to just use one of the out-of-box headers […]
Customize the ServiceNow Editor for Style Control
There is nothing worse than spending hours developing a beautiful theme with finely tuned CSS files only to have someone come along, overriding the font, […]
Getting Google Analytics to Work with ServiceNow CMS
Everyone loves them some analytics, definitely brought up in every single conversation I have around CMS. ServiceNow does an okay job of providing some insight, […]
Is the ServiceNow CMS a *Real* CMS?
The short answer is: it depends. It depends on what you mean and what you are expecting. If you compare NOW’s CMS to WordPress, it’s […]
Iframe Funkiness in IE 9
I have spent the majority of my development time over the past few years trying to get IE to play nice with cool things we’re trying […]
When to Use Drop Zones
Everyone loves a good drag-n-drop. ServiceNow comes baked with a concept within layouts on pages called drop zones. The idea is that you can define an […]
Harness the Power of Messages
When creating custom code, for values that are text-driven and/or capable of changing often (things like the “Submit” text or “Contact the Help Desk” footer […]
Create a Login/Logout Personalized Experience
The standard login block that is included will do the trick *sometimes* but in case you wanted to offer something a bit more custom/unique, here […]
Keep it Personal – Show them their own name!
One very simple way to add some personalization to a CMS site is to include the name of the person visiting it. If you just […]
Build to Scale
There are 2 questions that I get asked most in CMS implementations: What happens when we upgrade? Can this CMS solution grow as we do? […]
Add the Page Name Dynamically To Your Layout
One of the features that is nice to include within your layout is to show the page name and/or description dynamically. That way someone can […]
User Experience for the Enterprise Organization
Over the past few months I have been blogging over on the ServiceNow Community and enjoying the interactions. Dealing with the large, enterprise structure has […]