sleeping in a meeting
Small Business

The Day-Long Meeting

I’m not sure it’s possible to dislike meetings more than I do. Sure, I get their value (sometimes) and sure, there are some dynamics within the group face-to-face interaction that are worthwhile, but for the most part, they chip away…

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workflow getting worked out
Online Tools, Small Business

Working Out Your Workflow

Sometimes it helps to take a few steps back, look at the complete end-to-end experience of your website / shopping cart ordering experience / sign-up process for your newsletter / registration or donation form experience or any other online automation…

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dave lamb, brown bird
Small Business

A Passionate Work

This week I had the honor to attend the funeral of my best friend’s brother, Dave Lamb. He was 36 and was taken way too early after losing his battle with leukemia. There are so many thoughts that run through…

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